Effective Date: October 25, 2025

Home of Homestays (hohstays.com) (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform to book homestays, interact with hosts, or browse our website.

By using hohstays.com, you agree to this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information when you register, book, or interact on our platform, including:

• Full name, email address, phone number
• Account login credentials
• Payment information (processed securely through third-party gateways)
• Booking details (dates, number of guests, property preferences)
• Host-provided property information (name, location, images, description)

b. Non-Personal Information

We automatically collect information when you use our website, such as:

• IP address, device type, browser type
• Pages visited, time spent on the site, and navigation patterns
• Cookies and tracking data for analytics and website functionality

2. How We Use Your Information

We use your information to:

• Facilitate bookings and payments between guests and hosts
• Communicate with you about reservations, confirmations, and updates
• Improve our platform, website experience, and services
• Detect and prevent fraud, unauthorized activity, or violations of platform rules
• Send promotional content or offers (only if you opt-in)
• Comply with legal obligations

3. Payment Security

• Payments are handled via secure, trusted third-party payment gateways.
• We do not store full credit/debit card information on our servers.
• Payment data is encrypted to prevent unauthorized access.

4. Sharing of Information

We may share your information:

• With hosts to complete your booking and provide services
• With service providers (payment processors, hosting platforms, analytics tools) who help operate our platform
• As required by law or legal authorities

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login sessions
• Analyze website traffic and improve user experience
• Deliver personalized offers and recommendations

You can manage cookie preferences via your browser settings, though some platform features may be affected if cookies are disabled.

6. Data Retention

We retain your personal information as long as necessary to:

• Fulfill bookings and service obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute protection.

8. Your Rights

You may:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of the data we hold about you

To exercise these rights, contact support@hohstays.com.

9. Children’s Privacy

Our platform is not intended for individuals under 16. We do not knowingly collect data from minors.

10. Third-Party Links

Our platform may include links to third-party websites (e.g., payment gateways or OTAs). We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy. The revised version will be posted with a new “Effective Date.” Continued use of the platform indicates acceptance of the updated policy.

12. Contact Us

Home of Homestays (hohstays.com)
📍 Website: https://hohstays.com
📧 Email: support@hohstays.com